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How do I download and install the game?

You can download our games directly from the Google Play Store, Apple App Store or APK in our website. Simply search for the game name and click on the image section "Available On" to download.

Why is the game not loading or crashing?

Ensure you have a stable internet connection and enough storage space on your device. Try restarting your device or updating the game to the latest version.

How do I restore my progress after changing devices?

Please sign in using the same account to restore your progress.

I lost my in-game purchases. How can I restore them?

Please contact our customer service for help.

How can I update the game to the latest version?

Visit the Google Play Store or Apple App Store, search for the game, and click "Update" if a new version is available.

I’m experiencing slow or laggy gameplay. What should I do?

Close background apps, clear cache, and ensure your device has sufficient free storage and memory.

Where can I download Altius - The Guardian?

You can download Altius - The Guardian directly from the NTWorld by visiting the game profile. Currently, we only offer APK file downloads. To download, click here: https://www.ntworld.com.sg/game-info?gid=44

Where can I get the latest updates about Altius - The Guardian

Stay updated with the game latest news or update by checking the "News" section in the NTWorld platform's navigation bar.

What languages does the game support?

Altius - The Guardian supports the following languages: English, Simplified Chinese, Korean

How do I purchase in-game packs and items?

To purchase in-game packs or items, you may follow these steps: 1. Purchase in the In-Game Store: You can purchase packs and items directly from the in-game store. 2. Top-Up If Needed: If your Red Diamonds balance is insufficient, you can recharge through the in-game Top-Up Center. The Top-Up Center will guide you to our official website's Top-Up Center for easy recharge. 3. Recharge Process: After completing the recharge, the Red Diamonds will be sent to your email, and you can claim them from there. 4. Need Assistance?: If you encounter any issues or do not receive your Red Diamonds, please contact our customer service for assistance.

Can I request a refund after purchasing in-game items or packs?

Once a purchase is successful, virtual items are non-refundable. Please confirm your selection before purchasing.

What should I do if I encounter a bug or glitch in the game?

If you experience a bug or glitch in the game, kindly take a screenshot or screen record of the bug or glitch you encountered and report it to our customer service team through the "Contact Us" page located in the navigation bar of the game platform or by emailing us at support@ntworld.com.sg.

What should I do if the game is lagging or running slowly?

Restart your Wi-Fi or mobile data connection, close other background apps to free up system resources. If the problem persists, please contact us at support@ntworld.com.sg for further assistance.

What should I do if the game crashes or fails to launch?

Restart your device. Update the game to the latest version. Ensure your device system and drivers are up to date. If the issue continues, please contact customer support for help.

General Support & Availability

🔹 Our customer service team operates from 9 AM to 7 PM (GMT+8). 🔹 We reply based on the earliest messages received, so please be patient—we will respond as soon as possible. 🔹 For urgent issues, kindly contact our Support Team through the official website.

I did not receive my in-game rewards. What should I do?

✅ Check if the rewards were sent to your in-game mailbox or inventory. ✅ Restart the game and check again. ✅ If the issue persists, contact our Support Team with your Game ID and event details.

Where do I download the game Anchor Panic: Re:Link?

You can visit https://www.ntworld.com.sg/game-info?gid=75 and download the APK directly from the official NTWORLD website and install it on your Android device or emulator. Only download from official NTWORLD sources to ensure your account security and device safety.

Is the APK safe to install?

Absolutely. The APK is verified and secure, officially operated by NTWORLD, tested and safe to use, and supported by our dedicated customer service. Always download only from the official NTWORLD website to ensure your safety.

Which devices can I use to play Anchor Panic: ReLink?

Anchor Panic: ReLink is available as an APK file for Android devices only. You can play by downloading and installing the APK on Android devices or Android emulators. Mobile devices are recommended for the best experience. iOS devices are not currently supported. Check the NTWORLD website for specific system requirements and storage needs.

Is Anchor Panic: ReLink an official version?

Yes. Anchor Panic: ReLink is an officially authorized version operated by NTWORLD under official partnership with the original game developer, Anchor Panic by Howlyo Game. This version is specifically created and optimized for SEA players, featuring a dedicated server with enhanced benefits, exclusive events, and localized support. Your gameplay experience is fully legitimate and officially supported by both NTWORLD and the original development team.

Why Anchor Panic: Relink is not on Google Play or App Store?

This version is distributed directly through the NTWORLD platform. You need to download the APK from our official website and install it on your Android device or emulator to play. This direct distribution approach allows us to offer more generous rewards, better value, and exclusive perks for players.

Do I need an NTWORLD account to start Anchor Panic: ReLink?

Yes, an NTWORLD account is required to access the game, receive rewards, make purchases, and get customer support. If you pre-registered, simply use the same email to log in and your rewards will be waiting for you.

What languages are supported in Anchor Panic?

Currently, the game supports English. More languages may be added in future updates based on community feedback and demand

What is the relationship between Anchor Panic and Anchor Panic: ReLink?

Anchor Panic: ReLink is the official SEA edition created through a partnership between NTWORLD and the original Anchor Panic (Howlyo Game). It's developed by the same team that created Anchor Panic, with NTWORLD as the authorized operator for the Southeast Asian region. The game features the same core gameplay and receives synchronized content updates, while offering benefits and services specifically designed for SEA players.

Anchor Panic already exists globally. Why create Anchor Panic: ReLink for SEA? What’s the difference?

While Anchor Panic is available globally, NTWorld created Anchor Panic: ReLink specifically to provide an optimized experience for Southeast Asian players. We have servers physically located in SEA to ensure lower latency, smoother gameplay, and no cross-region network delays, with infrastructure built specifically for SEA internet conditions. Everyone starts together on February 11th, 2026, creating a level playing field with fair competition from day one. You'll receive generous launch rewards as an early adopter and can build friendships while growing with the SEA community from the very beginning. NTWorld run SEA events and campaigns aligned with regional holidays and local festivals that are meaningful to our community. NTWorld tend to offer better value for the regional market, with exclusive rewards and enhanced benefits for NTWORLD players. This also allows you to connect with nearby players, form local guilds, and build a strong regional community together.

Why does Anchor Panic: ReLink run a separate server from other versions?

Anchor Panic: ReLink on NTWORLD operates on a dedicated server specifically designed and optimized for Southeast Asian players. This version is a collaboration between NTWORLD and the Anchor Panic (Howlyo Game), created to better serve the SEA gaming community. By running a separate server, we can provide localized benefits, SEA-optimized payment methods, exclusive events, enhanced rewards, and support services that are specifically tailored to SEA players' needs and preferences.

Is Anchor Panic: ReLink a beta version?

No, this is NOT a beta version, Anchor Panic: ReLink is the official launch version for Southeast Asia, developed in partnership with the original Anchor Panic (Howlyo Game) team, launching on February 11th, 2026.

Can I play with friends on other servers (global/other channels)?

Anchor Panic: ReLink operates on a dedicated SEA server. You can only play with other players on the Anchor Panic: ReLink server. This ensures optimal performance and allows us to provide exclusive benefits tailored for our community, while maintaining the quality standards of the original developer.

Will my progress from other versions transfer to Anchor Panic: ReLink?

No. Anchor Panic: ReLink is a fresh launch with its own dedicated server start from Feb 11. 2026. Previous progress from other versions cannot be transferred. However, all players start together with generous launch rewards and exclusive benefits designed for new players.

How do payments work in Anchor Panic: ReLink?

All in-game purchases are completed through the NTWORLD website. This secure system allows us to offer better value and benefits for players without app store platform fees. When you make a purchase in-game, you'll be automatically redirected to the NTWORLD payment page to complete your transaction safely.

I paid but didn't receive my items. What should I do?

Please restart the game completely and wait a few minutes for the transaction to process. If items still do not appear after these steps, contact NTWORLD Support with your order ID and we'll resolve the issue as quickly as possible.

I'm seeing incorrect language in the Anchor Panic: ReLink game. How do I fix this?

The game is designed to be fully in English. If you're seeing other languages appearing in the game, please first check that all game resources have been fully downloaded by going to the game settings or resource management section. After confirming the download is complete, you may try to close and launch the game again. If the issue persists after these steps, please contact our support team through FB Page or email: support@ntworld.com.sg with screenshots of where you're seeing the incorrect language.