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Official Notice: NT World Platform Security, Conduct Rules, and Account Safety Guide

I. Virtual Asset Safety Rules

  • Official Top-Up Channels: Always use the official NT World website (https://www.NT World.com.sg) or authorized in-game systems for top-ups (such as purchasing NTCredits). The system only protects legitimate transactions completed through our official mechanisms.
  • Legal Statement on Virtual Assets: All virtual items, NTCredits, and in-game currencies across the NT World platform are licensed for use only and possess no real-world monetary value. Selling, transferring, or privately trading them for fiat currency outside the platform is strictly prohibited.
  • Third-Party RMT (Real-Money Trading) Is Strictly Prohibited: Any private real-money transaction (including third-party platform transfers), paid boosting, account trading, or gambling is strictly prohibited. Fraud losses arising from private transactions will not be recovered by the official team. Assets confirmed to be involved in illicit operations, RMT, or fraudulent payments will be directly revoked or reset to zero.
  • Account Security Responsibility: Your NT World SSO (Single Sign-On) account is for your personal use only and must not be lent, rented, or transferred. The account owner bears full responsibility for any asset loss or enforcement action caused by account sharing.

II. Anti-Fraud & Scam Procedures

  • Contact Us Immediately: If you believe you have been scammed or notice unauthorized transactions on your NT World account, contact official Customer Support as soon as possible. Do not delete chat, transaction, or payment records.
  • Provide Evidence: Please provide your NT World Account ID, associated game character names/servers, timestamps, chat screenshots, order details, and payment records. Unrelated sensitive payment information (like full credit card numbers) should be redacted.
  • Police Report Assistance: You may file a police report under the laws of your location and provide the Customer Support Case ID to the police.
  • Cooperate with Investigations: Upon an official law-enforcement request, NT World will provide relevant records directly to the police where permitted by applicable law and our Privacy Policy.
  • Privacy Protection: To protect user privacy, Customer Support will not directly provide another user's personal information to the complainant. NT World will assist with the investigation, but the final determination of the case rests with law enforcement authorities.

III. Prohibited Types of Conduct

The operations team adopts a zero-tolerance policy toward the following conduct that undermines fairness and the platform ecosystem:

Violation Type

Description of Conduct

🚫 Black-Market RMT & Unauthorized Top-Ups

Privately buying/selling platform currency (NTCredits) or high-value game items, using unauthorized third-party top-up services, or utilizing game resources for commercial profit.

🚫 Cheats and Automated Scripts (Bots)

Using unauthorized third-party cheats, exploit tools, or automated control software (bots) in any associated NT World games.

🚫 Exploiting Vulnerabilities & Chargeback Fraud

Maliciously using platform or game defects to duplicate items/currency, or abusing the refund/chargeback system after consuming purchased assets.

🚫 Fraud and Harassment

Impersonating NT World official personnel, using phishing links (fake NT World.com.sg sites) to steal credentials, or engaging in serious harassment, threats, and spam across platform channels.

IV. NT World Account Ban and Penalty Rules

Due to the SSO (Single Sign-On) nature of the NT World platform, players must pay particular attention to the following enforcement standards:

Penalty Rule

Detailed Explanation

Account-Wide Linked Ban (SSO Level)

Penalties are applied directly to your NT World unified account. A ban at this level will restrict access to all connected games, regions, and platform services under that account.

Recovery of Illegal Gains

Illicitly gained NTCredits or in-game currencies will first be deducted down to 0. If the full value has not been recovered, related items, materials, and transfers will be traced, frozen, or rolled back.

Tiered Ban Durations

Depending on the severity of the violation (e.g., minor chat spam vs. severe chargeback fraud), bans may be imposed for 3 days / 7 days / 15 days / 30 days up to a permanent ban.

Revocation & No Refunds

Under the EULA, all top-up payments and paid content associated with a banned NT World account are strictly non-refundable.

Asset Transfer Tracing

Assets may still be frozen or recovered after they have been transferred to another NT World account. Receiving such assets triggers a separate review to determine if the receiving account was complicit.

V. Reporting and Contact Channels

If you encounter any cheating, fraud, phishing attempts, or other prohibited conduct on the platform or within our games, please report it promptly:

Thank you for helping us keep NT World a fair and safe platform for our entire global community!

The NT World Operations Team

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