News Info | NTWorld

📰 Official Notice: Kaldoris Trade Security, Conduct Rules, and Account Safety Guide

I. Virtual Item Status and Trading Safety Rules

Official In-Game Trading Protection: Always use authorized in-game channels, such as the marketplace or auction house, to trade items. The system only protects legitimate transactions completed through official mechanisms.
Legal Statement on Virtual Items: All virtual items and in-game currencies are licensed for use only and have no real-world monetary value. Selling, transferring, or privately trading them outside the game is prohibited.
Third-Party RMT (Real-Money Trading) Is Strictly Prohibited: Any private real-money transaction paid boosting, account trading, or gambling is strictly prohibited. Fraud losses arising from private transactions will not be recovered by the official team. Assets confirmed to be involved in illicit operations or RMT will be directly revoked or reset to zero.
Account Security Responsibility: Your NT World account is for your personal use only and must not be lent, rented, or transferred to another person. The account owner bears full responsibility for any asset loss or enforcement action caused by account sharing or unauthorized boosting services.

If you are scammed, contact us immediately:

Contact Us Immediately: If you believe you have been scammed, contact official Customer Support as soon as possible and do not delete chat, transaction, or payment records.
Provide Evidence: Please provide the character name, server, time, chat screenshots or video, Exchange order details, payment records, and the other account’s details. Unrelated sensitive payment information may be covered.
Police Report Assistance: You may file a police report under the laws of your location and provide the Customer Support Case ID to the police.
Cooperate with Police Investigations: Customer Support will help preserve and retrieve relevant in-game records. Upon an official law-enforcement request, NT World will provide relevant records directly to the police where permitted by applicable law and the Privacy Policy.
Privacy Protection: To protect player privacy, Customer Support will not directly provide another player’s personal information to the complainant. NT World will make every reasonable effort to assist with the investigation and handling of in-game assets; however, the final determination of the case rests solely with the relevant law enforcement authorities.

The operations team adopts a zero-tolerance policy toward the following conduct that undermines fairness and the game ecosystem:

Violation Type	Description of Conduct
🚫 Black-Market RMT and Monetization	Privately buying or selling in-game currency or high-value items, or using game resources for commercial profit.
🚫 Cheats and Automated Scripts (Bots)	Using unauthorized third-party cheats or automated control software, including automated farming or auction-house price-undercutting scripts.
🚫 Exploiting Vulnerabilities (Exploit)	Maliciously using game design defects or software bugs to duplicate items, generate currency, or disrupt economic balance.
🚫 Fraud and Harassment	Using false promises or contractual loopholes to deceive others into surrendering assets, impersonating official personnel, making false trade promises, or asking for account credentials/verification codes. Serious harassment, threats, repeated spam, or repeated disruption of other players.

Due to the specific underlying account mechanism used by Kaldoris, players must pay particular attention to the following enforcement standards:

Penalty Rule	Detailed Explanation
Account-Wide Linked Ban (SSO Level)	Penalties are applied directly to your NT World unified account, including all characters under that account across all regions and servers.
Recovery of Illegal Gains	Related Red Diamonds will first be deducted down to 0. If the full value has not been recovered, related items, materials, and transfers will be traced, frozen, or rolled back.
Tiered Ban Durations	Depending on the severity of the violation, bans may be imposed for 3 days / 7 days / 15 days / 30 days up to a permanent ban.
Revocation & No Refunds	Illegal virtual items or currencies held by a violating account will be forcibly recovered or reset to zero. Under the EULA, all top-up payments and paid content associated with a banned account are strictly non-refundable.
Asset Transfer Tracing	Assets may still be frozen or recovered after they have been transferred to another account. Receiving such assets does not automatically mean the receiving account will be banned; punishment requires a separate review of the evidence.

If you encounter any cheating, fraud, or other prohibited conduct in the game, please report it promptly through the following channels:

Customer Support Email: Send your email and supporting evidence to official support at support@NT World.com.sg
Official Discord Support Channel: https://discord.gg/BHK4PvDJbq

Thank you for helping us keep Kaldoris fair and safe for all Adventurers.

— The Kaldoris: Rising Crown Operations Team